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Last updated: September 11, 2026
01 — Introduction & Acceptance
Welcome to Selectvera. These Terms of Service (“Terms”) govern your access to and use of the Selectvera website and your purchase of products offered through our online store. By accessing, browsing, creating an account, or placing an order through our website, you acknowledge that you have read, understood, and agree to these Terms, together with our Privacy Policy, Shipping & Delivery Policy, and Returns & Refunds Policy. • These Terms apply to all visitors, users, and customers of our website. • If you do not agree with these Terms, please do not use our website or place an order. • Our policies are intended to be read together and form part of the terms governing your use of Selectvera. • If a provision of these Terms conflicts with a mandatory right or protection provided by applicable law, that mandatory right or protection will prevail. • Selectvera reserves the right to update these Terms as described below. By using our website, you acknowledge the practices described in this Privacy Policy.
02 — Eligibility & Website Use
You may use the Selectvera website only if you have the legal capacity to enter into these Terms and your use of the website is permitted under the laws applicable to you. You agree to use our website responsibly, lawfully, and only for legitimate purposes. • You must provide accurate and complete information when creating an account, placing an order, or otherwise providing information to us. • You are responsible for keeping your account information accurate and up to date. • You may not use our website for fraudulent, unlawful, abusive, or unauthorized purposes. • You may not attempt to gain unauthorized access to our systems, accounts, databases, or other users’ information. • You may not interfere with the security, operation, or availability of our website. • You may not introduce viruses, malware, malicious code, or other harmful technologies. • You may not use automated systems, bots, scraping tools, or similar methods to access or collect information from our website in a manner that is unauthorized or interferes with our operations. • You may not reproduce, copy, modify, distribute, or commercially exploit website content except as permitted by law or with our written permission. • We may restrict or suspend access to our website where reasonably necessary to protect our website, users, business, or rights, or to comply with applicable law.
03 — Products & Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate and current. However, product information may vary depending on the manufacturer, supplier, product version, device, screen settings, or other circumstances. • Product images are provided for informational and illustrative purposes and may not always represent every detail of the physical product. • Colors may appear different depending on your screen or device. • Product dimensions, materials, features, specifications, and compatibility may vary by product. • You are responsible for reviewing the product description, specifications, compatibility information, and other available details before placing an order. • You are responsible for using products in accordance with applicable instructions, warnings, safety information, and intended use. • We do not guarantee that a product will meet a particular personal preference or purpose unless that purpose is expressly stated in the applicable product listing. • We reserve the right to correct typographical errors, inaccuracies, omissions, or outdated information at any time. • Nothing in this section limits any warranty, consumer protection, or other right that cannot legally be excluded or limited.
04 — Orders, Pricing & Payments
When you place an order through Selectvera, you are submitting a request to purchase the products selected during checkout. An order confirmation indicates that we have received your order. An order may remain subject to verification, availability, payment authorization, and other applicable conditions before fulfillment. • You are responsible for reviewing your order carefully before completing checkout. • You are responsible for providing accurate billing, shipping, contact, and other information required to process your order. • Prices and product availability may change at any time before an order is accepted. • We may correct pricing, product information, or other errors that may have occurred on our website. • If a material pricing or listing error affects an order, we may contact you to clarify the order or, where appropriate, cancel the affected order and provide a refund of any amount paid for it. • Payment must be successfully authorized before an order can be processed for fulfillment. • We accept the payment methods made available at checkout. • Taxes, shipping charges, and other applicable charges will be displayed during checkout when available or applicable. • We may refuse, cancel, or limit an order when reasonably necessary due to product availability, payment issues, suspected fraud or unauthorized activity, material pricing or listing errors, or other legitimate circumstances. • If we cancel an order after payment has been received, we will refund the applicable amount paid for the cancelled portion of the order.
05 — Shipping & Delivery
Once an order is placed and payment is confirmed, it is processed for fulfillment and shipped to the shipping address provided during checkout. Delivery times may vary depending on the product, destination, shipping method, carrier, customs processing, and other circumstances. • Estimated delivery information will be provided at checkout whenever available. • Once an order has shipped, tracking information will be provided by email whenever available. • You are responsible for providing a complete and accurate shipping address. • If you provide an incorrect or incomplete address, you should contact us as soon as possible. • We are not responsible for delays caused by circumstances outside our reasonable control, including certain carrier delays, severe weather, customs delays, natural events, or other unforeseen disruptions. • Such circumstances do not eliminate any rights or remedies that may be required by applicable law. • If we learn that an order cannot be shipped within an applicable promised or legally required timeframe, we will provide any notice, cancellation option, consent-to-delay option, or refund required by applicable law. • We do not authorize or permit delivery estimates to be interpreted as guarantees when the applicable information expressly identifies them as estimates.
06 — Returns, Refunds & Cancellations
Our Returns & Refunds Policy applies to eligible return and refund requests and should be read together with these Terms. You may request a return or refund within 14 days of receiving your order. Items must be unused, in their original condition, and in their original packaging. • Return and refund requests must be submitted within the applicable 14-day period unless a longer period or different remedy is required by applicable law. • Products must meet the conditions described in our Returns & Refunds Policy. • If an item arrives damaged, defective, incorrect, or incomplete, please contact our support team as soon as possible and provide clear photos or videos when requested. • Issues involving damaged, defective, incorrect, or incomplete products may be handled separately from standard change-of-mind returns. • Cancellation requests should be submitted as soon as possible because an order may enter fulfillment or shipping shortly after purchase. • We cannot guarantee that a voluntary cancellation request can be completed once an order has entered fulfillment or has shipped. • This does not limit any cancellation, refund, return, warranty, or other consumer right that cannot legally be excluded or limited. • Where applicable law requires a refund or other remedy, those legal requirements will apply regardless of the standard return conditions described above. • Refunds will generally be issued through the original payment method when reasonably possible.
07 — Third-Party Services & Links
Selectvera may rely on third-party providers to support certain aspects of our website and store operations, including payment processing, website functionality, fulfillment, shipping, communications, analytics, and other services. Our website may also contain links to third-party websites or services. • Third-party providers may have their own terms, policies, and privacy practices. • Your use of a third-party service may be subject to that provider’s terms and policies. • We are not responsible for the content, availability, security, policies, or practices of third-party websites that we do not control. • A link to a third-party website does not necessarily mean that Selectvera endorses or guarantees that website, service, or product. • We may change, replace, suspend, or discontinue third-party integrations when reasonably necessary for our business operations. • Third-party involvement does not eliminate Selectvera’s responsibilities to customers that arise under these Terms or applicable law.
08 — Intellectual Property
The Selectvera website and its content, including our branding, logo, name, text, graphics, design elements, photographs, page layouts, and other materials, are protected by applicable intellectual property laws. • Selectvera and its licensors retain all rights, title, and interest in website content owned or lawfully used by us. • Your use of our website does not transfer ownership of any intellectual property to you. • You may access and use the website for personal and lawful shopping purposes. • You may not copy, reproduce, modify, distribute, publish, sell, license, or commercially exploit our protected content without appropriate authorization. • You may not use the Selectvera name, logo, branding, or other distinctive elements in a manner that suggests unauthorized affiliation, sponsorship, or endorsement. • Nothing in these Terms grants you a license to use our intellectual property except as expressly permitted by these Terms or applicable law.
09 — Liability, Disclaimers & Indemnification
We make reasonable efforts to maintain a reliable, secure, and useful shopping experience. However, no website, online service, or electronic transmission can be guaranteed to operate continuously or without errors. To the maximum extent permitted by applicable law: • Selectvera is not responsible for indirect, incidental, special, consequential, or exemplary losses arising from your use of the website or services. • We are not responsible for interruptions, delays, or failures caused by circumstances outside our reasonable control. • We do not guarantee that the website will always be available, uninterrupted, error-free, or free from security vulnerabilities. • We are not responsible for third-party websites, services, systems, or actions that we do not control. • Nothing in these Terms excludes or limits liability, warranties, remedies, or consumer protections that cannot legally be excluded or limited. • You agree to use the website and products in accordance with these Terms, applicable laws, and applicable product instructions. • To the extent permitted by applicable law, you agree to indemnify and hold Selectvera harmless from third-party claims, losses, liabilities, damages, and reasonable expenses arising directly from your unlawful use of the website, your violation of these Terms, or your infringement of another party’s rights. • This indemnification obligation does not apply to the extent that the claim, loss, or liability results from Selectvera’s own conduct or from circumstances where applicable law does not permit such indemnification.
10 — Changes, Applicable Law & Contact
We may update these Terms from time to time to reflect changes to our website, products, services, business practices, or applicable legal requirements. • The updated version will be posted on this page with a revised “Last updated” date. • Material changes may be communicated through appropriate means when required by applicable law. • Your continued use of the website after an updated version becomes effective constitutes acceptance of the updated Terms to the extent permitted by applicable law. • If you do not agree with a material change, you should discontinue use of the website and contact us regarding any affected order or account. • These Terms are subject to applicable laws and mandatory consumer protections that apply to your transaction. • Nothing in these Terms is intended to remove or restrict any right or protection that cannot legally be waived. • If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. • Questions, concerns, or requests regarding these Terms may be sent to support@selectvera.com. • We usually reply within 24 hours.
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