Once your order has shipped, you'll receive an email with your tracking information. You can use the tracking number to follow your package's progress.

Delivery times may vary depending on the product, destination, shipping method, and carrier. Estimated delivery information is provided at checkout whenever available.

Orders are typically processed within 1–3 business days. Once your order has been processed and shipped, you'll receive a confirmation email with tracking information.

If you need to cancel your order, please contact us as soon as possible. Cancellation requests can only be processed before the order has been fulfilled or shipped.

You may request a return or refund within 14 days of receiving your order. Items must be unused, in their original condition, and in their original packaging.

If your order arrives damaged, defective, incorrect, or incomplete, please contact our support team as soon as possible. We will review the issue and help determine the appropriate resolution.

We accept the payment methods available at checkout. All payments are processed securely to help protect your information.

If you need to change your shipping address, please contact us as soon as possible. We can only update the address before your order has been processed or shipped.

First, check your tracking information for the latest delivery updates. If your order has not arrived within the estimated delivery timeframe, please contact our support team so we can assist you.

If you have any questions or need assistance with your order, please contact us at support@selectvera.com We usually reply within 24 hours.